CUSTOMER INFORMATION

Clear expectations.
Respectful service.

These plain-language policies explain how access, payments, communication, and customer information are handled.

01

Digital access

Complete books, magazines, games, artwork, and logo collections require a verified payment. Public pages may display covers, descriptions, reviews, and other limited previews.

02

Payments

Payments are processed through Square. BDiscoveryCreative does not store complete card numbers or security codes. Keep your Square receipt for access and support questions.

03

Access approval

Customers submit a Square receipt or order reference after payment. Access is activated after the payment is confirmed. Unpaid or unverifiable requests are not approved.

04

Email choice

Operational messages may be used to provide access or answer a request. Promotional updates are sent only when a customer chooses to receive them.

05

Shipping information

An adult purchaser’s shipping address is requested only when needed to fulfill an accepted physical order or gift-box purchase.

06

Children’s privacy

Children should not submit personal information. A parent or responsible adult should handle payments, support requests, and shipping details.

07

Content use

Purchased access is for the customer’s personal use. Books, magazines, artwork, games, and downloads may not be republished, resold, or distributed without written permission.

08

Questions and support

For access or order assistance, email help.prairiediscovery1@hotmail.com. Please allow up to one week for a personal response.

09

Reviews

Visitors may submit a name, star rating, and short review without signing in. Reviews are checked before publication. Public reviews display the first name and last initial; the complete submitted name remains private.